2️⃣ Step-by-Step: How to Create Template (Based on Your Dashboard UI)

✅ Step 1: Enter Template Name

• Use lowercase

• No spaces (use underscore)

• Example:

  • order_confirmation

  • otp_verification

  • offer_campaign_jan

Rules:

• Must be unique

• Cannot be edited after submission

✅ Step 2: Select Category

Choose one:

• Marketing

• Utility

• Authentication

⚠ Choose carefully — wrong category causes rejection.

✅ Step 3: Select Language

Choose the primary language of your message:

• English

• Hindi

• Spanish

• etc.

Each language version must be created separately.

✅ Step 4: Select Header Type

Options:

Examples:

Text Header

Order Update

Image Header
Used for marketing promotions.

⚠ Media headers require sample media during approval.

✅ Step 5: Write Message Body (Required)

Use variables like:

• {{1}}

• {{2}}

• {{name}} (if supported in your system)

Example (Utility):

Important Rules:

• Variables must be sequential ({{1}}, {{2}})

• Do not skip numbers

• Do not use too many variables unnecessarily

• No URLs in authentication templates

✅ Step 6: Add Footer (Optional)

Short disclaimer or brand name.

Example:

Thank you for shopping with us.

Limit: 60 characters.

✅ Step 7: Add Buttons (Optional)

Click “Add Button”.

Types:

🔹 Quick Reply

• Confirm

• Cancel

• Yes / No

🔹 Call To Action

• Visit Website

• Call Phone Number

Example:

• Button 1: Track Order

• Button 2: Visit Store

⚠ Authentication templates have limited button options.

✅ Step 8: Click “Create Template”

After submission:

• Status: Pending

• Reviewed by Meta

• Approval time: Few minutes to 24 hours

You must wait for approval before sending.