Last Updated: September 3, 2025
We are committed to client satisfaction and providing high-quality digital services. This policy outlines the terms for cancellations and refunds.
1. Cancellation Policy
For Project-Based Services (N8n Workflows):
A full refund will be issued if you cancel within 24 hours of payment, provided no work has commenced.
If work has begun, any refund will be processed on a pro-rata basis, deducting costs for completed milestones and time spent.
Once the final deliverable has been sent for your approval, the service cannot be cancelled.
For Subscription Services (Social Media Management):
You may cancel your monthly subscription at any time by providing at least 15 days’ written notice before your next billing date.
Your service will continue until the end of the current paid billing cycle. No refunds are provided for partial months.
2. Refund Policy
Due to the custom nature of our digital services, refunds are handled on a case-by-case basis.
Eligibility for a Refund: A refund may be considered under the following circumstances:
Non-Delivery: We fail to deliver the service within the agreed-upon timeline without a valid reason.
Service Not as Described: The final deliverable is substantially different from what was detailed in the project scope. You must provide clear evidence for this claim.
Non-Refundable Circumstances:
Refunds will not be granted based on subjective opinions of a creative service (e.g., you “don’t like” a design) if the work aligns with the initial brief and revision rounds were provided.
No refunds will be issued once you have approved a final design or milestone.
Any third-party costs incurred on your behalf (e.g., purchase of themes, plugins, stock photos) are strictly non-refundable.
No refunds are provided for subscription services for the current billing period once it has commenced.
3. How to Request a Refund
To initiate a refund request, contact us at support@skenterprise.live within 7 days of the service delivery date.
Your email must include your order number and a detailed reason for the request.
We will review your request and respond with our decision within 7-10 business days.
4. Processing Refunds
If your refund is approved, it will be processed to your original method of payment within 10-15 business days.
5. Contact Us
For any questions related to refunds and cancellations, please contact us: S K Enterprise Email: support@skenterprise.live Address: F-1142, Laxmi textile park, GIDC Sachin, Surat ,India 3942301